Rice Cooker & Spare Parts - More Information

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• Lotfi Zadeh introduced fuzzy logic in the 1960’s which mimics human reasoning. Neuro Fuzzy is a registered trademark of Zojirushi.
• The Neuro Fuzzy®Rice Cooker & Warmer features advanced Neuro Fuzzy® logic technology, which allows the rice cooker to ‘think’ for itself and make fine adjustments to temperature and heating time to cook perfect rice every time.
• MICOM means the temperature and cooking times are controlled by a micro-computer chip. Micro Computerized chips in these cookers can pre-program a cooking cycle into the process, so that prep stages like steaming are automatic-unlike a conventional model where these steps must be done manually to ensure good rice.
• MICOM can also program for different types and amounts of rice by adjusting cooking times and temperatures, and makes TIMER cooking possible (a delayed cooking feature).

Welcome to the Zo family! Getting started is a breeze. Check out our instructional videos on How to Use Your Zojirushi Rice Cooker, consult your instruction manual for detailed guidance, and feel free to reach out to our Customer Service Department for any extra assistance. We’re here to ensure you make the most out of your Zojirushi rice cooker experience. Happy cooking!

It depends on what you’re looking for in a rice cooker. Will you be cooking brown rice? Porridge? Do you need a timer function to ensure your rice is ready when you get home from work or wake up in the morning? If you don’t need all those features, a conventional rice cooker is the right one for you. If you are looking for something more sophisticated, MICOM or even an IH rice cooker would be the smart choice with its brown rice and porridge functions, reheating cycle, timer and other features. If you want the most advanced features and the best tasting rice in town, we recommend the Pressure IH rice cooker. See our blog post “Choosing the Best Rice Cooker for You” or our Rice Cooker page to compare the features available on our many models of rice cookers.

Please see our Limited Warranty for Electrical Products Page for warranty information

PTFE (Polytetrafluoroethylene) is a fluoropolymer, a material commonly used for nonstick coating in cookware for conventional kitchen use.

Parboiled or converted rice will result in mushy and overcooked rice if cooked in a rice cooker. Zojirushi rice cookers are optimized for regular rice. Our extensive testing ensures the best cooking flow for each setting, delivering the tastiest and fluffiest rice. Parboiled rice is not recommended for use with rice cookers.

Yes, all of our rice cookers’ nonstick coated cooking pans are PFOA-free.

• The inner cooking pan and anything that encounters food or beverage is BPA free.
• Some gaskets and knobs that may come into contact with food are silicone or plastic and do not contain BPA. Other accessories such as the rice measuring cup and spatulas are BPA free.
• BPA is found on the protective covering of the power cord. Both do not encounter any food therefore is completely safe (Prop 65).

Yes, select Micom rice cookers have a Cake function that bakes cakes (see the Rice Cooker page). Once you have the batter, the rice cooker will bake it for you without heating up the oven or kitchen. To prevent the batter from overflowing, please follow these guidelines:

• Limit the amount of flour to 2 oz. for 3 cup models, 4-1/4 oz. for 5.5 cup models, and 6-1/3 oz. for 10 cup models
• Avoid using leavening agents such as baking powder and baking soda

All Zojirushi AU rice cookers are tested to optimally function at an altitude of up to 5,000 feet (1,524 m) above sea level due to boiling point.

The electrical products you see on this website are manufactured to be used in Australian and the use of voltage converters or plug adapters are not recommended. Should the unit become damaged or require service after being used overseas, any repair services, parts, and warranty would only be available within Australia

The keep warm feature in our rice cookers is designed to keep cooked rice warm, fresh, and ready to serve and enjoy. However, we don’t advise keeping rice in the keep warm setting longer than recommended in your instruction manual as we are not able to guarantee the freshness beyond that point. For most rice cookers, 12 hours is the maximum but check your instruction manual for the accurate recommended maximum time. For longer storage take a look at our blog for tips on how to store rice.

The Keep Warm mode aims to do two things:

1. Keep rice at a desirable eating temperature
2. Keep rice at a temperature high enough to prevent the proliferation of microorganisms (spoiling), but not so high that the rice completely dries out.

• Regular Keep Warm keeps rice at an ideal serving temperature for up to 12 hours. This is the amount of time we can guarantee the freshness of the rice.
• Extended Keep Warm keeps rice at a lower temperature to reduce drying for a longer period of time. For example, up to 24 hours for the Induction Heating models. This setting must be manually selected after cooking has been completed.

 Some of our rice cookers are also steamers, and many of our rice cookers have multiple settings for different types of rice, such as brown, mixed, sweet, long grain white, Jasime, and porridge. Other models have a cake setting that bakes cakes. Most of our rice cookers are also rice warmers. They keep your rice hot and tasty for many hours (we recommend a maximum of 12 hours). Please see the Rice Cooker page to compare the features available with our many models of rice cookers. Also visit our Recipes Page to see how versatile our rice cookers are

Cooking rice is done largely in three parts: Soak, Cook, and Steam. Every cooking menu setting has its own cooking flow, but they all follow this general rule. In order to cook rice to tasty perfection, rice must be soaked for about 30 minutes (longer soaking time is needed for brown rice), cooked, and steamed for about 15 minutes. Micom rice cookers will perform all these steps automatically and let you know when the rice is perfectly cooked. For conventional rice cookers, these steps must be done manually since it will only perform the cooking portion for you.

While our rice cookers excel at perfectly fluffy rice every time, they are specifically designed for rice. Cooking beans involves different times and soaking requirements, making the rice cookers’ settings unsuitable for beans.

Present rice milling machines cannot completely polish away bran and residues from the surface of the rice. Rinsing the rice with water before cooking helps remove excess starch, making the rice fluffier, whiter, more fragrant and tastier once cooked. It also helps prevent paper-thin layers of starch from forming inside the pan after the rice is cooked.

Measure the rice accurately using the plastic measuring cup that comes with every Zojirushi rice cooker and add to the inner cooking pan. (This can also be done in a separate bowl.) Fill the pan with plenty of cold water, and drain immediately. Stir the rice in a circular motion about 30 times (without water), pour water and drain. Repeat 2-3 times. Rinsing off the excess starch will result in lighter, fluffier rice. Also visit our YouTube Page to watch a video on how to rinse rice.

Absolutely! Your Zojirushi rice cooker comes equipped with a pan featuring water measuring lines designed for short/medium grain white rice. However, it’s important to note that each type of rice, including quinoa and other grains, requires varying amounts of water and specific cooking settings.

Yes we do! We have a Recipes Page dedicated to our rice cookers filled with a growing collection of delicious and tasty recipes for you to try with your Zojirushi rice cooker.

Every Zojirushi rice cooker comes with a plastic measuring cup. This cup holds about 180 ml, which is based on a traditional Japanese measuring vessel called “masu” that is still used today. The capacity of the rice cooker is stated in these 180 ml cups of uncooked short grain white rice. One cup of raw rice will approximately double in volume once cooked.

This is how a basic rice cooker works. At sea level, the boiling temperature for water is 212°F or 100°C. As soon as all the water is absorbed by the rice, the temperature inside the cooker immediately rises. The appliance has a thermostat that detects when the temperature rises above 100°C and turns the heater off. More advanced rice cookers have micro computers to automatically adjust the cooking temperature and cooking time depending on the amount of rice cooked, the type of rice being cooked, and many other factors.

It depends on how much and what type of rice you cook in which model rice cooker. Please refer to your instruction manual for more information. The more advanced rice cookers have QUICK cooking cycles that reduce cooking time by up to 20 minutes! Remember, Micom rice cookers are pre-programmed to soak the rice before cooking, and then steam it after cooking, so they may take longer than cooking rice on the stove, but the rice will be cooked to perfection.

Genmai is the Japanese word for brown rice, the unpolished whole grain rice that is the result of removing only the husk and leaving the embryo and bran intact. Brown rice becomes white rice when the outer bran layer is stripped off in the milling or “whitening” process. Since the embryo and bran contain fiber and high amounts of nutrients, eating brown rice is considered healthier than white rice. Brown rice requires more water and a longer cooking time, but perfect brown rice is made easy with Zojirushi rice cookers. Visit our Recipes Page to learn how to cook brown rice and other types of rice.

Please note that if cooking sukoyaka genmai, then please follow the white rice cooking instructions.

This is not a new variety of brown rice, but a newly different way of cooking brown rice to “activate” it and increase natural occurring gamma-aminobutyric acid (GABA), an amino acid in brown rice believed to have health giving properties such as lowering blood pressure, improving kidney function and relieving stress. The brown rice is “activated” by soaking it at 104°F for 2 hours before the actual cooking begins. This feature is available in select rice cookers (see the Rice Cooker page).

Rinse-free rice is a new type of rice that does not require rinsing. A new milling technology was developed in Japan, which eliminates the bran, excess surface starch, and residues from the rice without sacrificing the quality of the rice. It is energy-saving and friendly to the environment since rinsing is not required. All Zojirushi rice cookers will cook rinse-free rice. Some Zojirushi rice cookers have “Rinse-Free Rice” settings that automatically adjust cooking time and temperature (see the Rice Cooker page). These models also come with a special green rinse-free rice measuring cup. With those rice cookers that do not have rinse-free rice functions, remove 1 heaping teaspoon of rice for each rice measuring cup you plan to cook. Due to this new milling technology, the grains of rinse-free rice are smoother and more slippery, so more rinse-free rice fits in one cup than regular rice. If this small adjustment is not made, your rinse-free rice may cook up too hard. Also see Q12, “Why do I have to rinse the rice?”

The best sushi rice is cooked in a rice cooker. Visit our Recipes Page to learn how to cook sushi rice and other types of rice in Zojirushi rice cookers.

Unfortunately, rice cooker parts and accessories are not dishwasher safe.